Appraisals and staff development

A tick box approach to appraisals brings little benefit to those doing the appraisal, or to those being appraised.

This course aims to improve the quality of appraisal interviews by addressing practical and procedural issues, as well as the ‘soft’ skills required to guide and direct the discussions during the appraisals themselves.

Who this course is for

This course is for people who have responsibilities for appraising staff. They might be partners or directors, associates, senior architects, office managers or administrative support staff.

Course format

John Forrester, who runs this course, has worked with Colander for more than 10 years, applying his extensive knowledge of leadership and people management to the intricacies of the architectural and design professions.

In this course, John will combine proven, pragmatic advice, group discussions, and activities which can be structured around a practice’s own appraisal format and paperwork.

If appropriate, role-play with trained actors can be arranged to allow people to try out their appraisal skills.

Delegate numbers are limited in order to facilitate group discussions and maintain the interactive quality of the training. A printed, bound set of courses notes will be given to each delegate.

Course content

All in-house courses can be tailored to meet the exact requirements of individual practices, suggested topics include :

  • The importance and advantages of appraisals
  • What makes a good, or a bad, appraisal
  • The administration of appraisals
  • Timescales
  • Confidentiality
  • Preparations for the appraisal interview – by the appraiser and the appraisee
  • The appraisal interview itself, including how to give feedback
  • Assessing and responding to different behaviours during the interview
  • Dealing with difficult issues
  • Identifying the appraisee’s training, coaching or mentoring needs.
  • Appraisal follow-up

Associated courses

Please refer to the related content below and to the training and coaching page on this website.


CPD Certificates are issued to all attendees.